Reference

Privacy Policy for your 0hone account

0hone links your account, wallet records and lobby activity under one Privacy Policy, so you can see how data from Turbo Blackjack, Andar Bahar, UPI, Paytm and PhonePe…

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0hone Privacy Policy for your 0hone account
REQUEST ROUTES

Contact paths for privacy requests

Privacy questions need a clear route, especially when the request touches your wallet, identity checks or game session history.

Email privacy desk Send account email, mobile number and the privacy action you want. We compare the request with account records before changing, exporting or deleting data, so another person cannot act for you.
Live chat handoff Chat can collect your request and move it to our privacy queue. For safety, our team may ask you to confirm recent login or wallet details before discussing account data.
Account update request If a name, phone number or payment reference is wrong, tell us exactly what should change. We record the request, check it against wallet history and confirm when the edit is complete.
ACCOUNT SAFETY

Data care for Turbo Blackjack sessions

The same privacy checks apply whether you enter Turbo Blackjack, check a UPI receipt or update your profile.

Data we collect

When you open an account, we collect contact details, sign-in data, device signals and session activity. Game entries such as Turbo Blackjack or Bingo are linked to your account so statements and support checks match.

Payment records

UPI, Paytm and PhonePe transactions create receipts, reference numbers, timestamps and status data. We use them to confirm wallet movement, answer disputes and match withdrawals with the account that asked for them.

Cookie controls

Cookies keep sign-in state, language choice, risk checks and analytics working on 0hone.co. You can change browser settings, but blocking required cookies may affect secure login or wallet pages.

Account security

We monitor unusual sign-in patterns, repeated failed access attempts and device changes. These checks help us protect your account data, and support may ask for extra confirmation before sharing privacy-related records.

Retention window

Some records must stay for tax, dispute, security or legal duties. When those reasons end, we remove or anonymise data in line with our retention schedule and operational checks.

Change and deletion

You can ask us to correct, export, restrict or delete account data where the law allows. We confirm identity first, then tell you what can be changed and what must remain.

Privacy Policy questions you may ask

These answers explain how the policy works in day-to-day account use. They cover data collection, cookies, payment records, access checks, correction requests and deletion requests. If your request is specific to a disputed receipt, changed phone number or closed wallet action, include those references when you contact us so we can locate the right records faster.

We collect the details needed to run your account: contact data, login records, device signals, wallet references, support messages and session activity. We avoid asking for data that is not needed for account, payment or legal purposes.

Payment records may include receipt numbers, timestamps, status messages and linked account details. We use them to confirm wallet actions, handle disputes, process withdrawals and meet record duties required by law or payment partners.

Cookies help keep you signed in, remember selected settings, support fraud checks and measure site performance. You can manage them through your browser, though some required cookies are needed for secure account and wallet pages.

Yes. Tell us what is wrong and provide the correct detail. We may verify identity and compare the request with wallet or support records before making the change, especially for phone numbers and payment references.

You can ask us to delete account data where the law allows. Some records may need to remain for tax, dispute, security or legal reasons, and we will explain what can be removed.

Only team members and service partners who need the request can access it. For example, a payment partner may help verify a UPI reference, while support staff handle identity confirmation and response timing.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy rights may also vary by location, so we handle each request according to the rules that apply.

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